Ordering & Delivery
How long does delivery take?
Most UK orders arrive within 5–10 working days. You'll receive a tracking number as soon as your order ships.
How much is shipping?
Shipping costs are calculated at checkout. See our Shipping Policy for full details.
Products
Are your devices safe to use every day?
Yes — all our products are designed for regular home use. Always follow the included instructions, start on the lowest heat/intensity setting, and consult your GP if you're pregnant, have a medical condition, or use a pacemaker.
How do I charge my device?
Most of our massagers are USB rechargeable — a charging cable is included in the box.
Returns & Refunds
What's your return policy?
If something isn't right, contact us within 30 days of delivery. See our Refund Policy for the full process.
My item arrived damaged — what do I do?
Email us with a photo of the item and your order number, and we'll send a replacement or refund straight away.
Still have questions?
Reach us any time via the Contact page — we usually reply within 24 hours.